Shipping Policy

Where we ship

Jagere currently ships to addresses in Canada and the United States. We do not currently offer international shipping outside these countries.

Processing time

Orders are normally prepared within 2–4 business days, excluding weekends and holidays. You will receive an email when your order ships.

Shipping cost and delivery estimate

Standard shipping is currently free. Estimated delivery is 7–15 business days after processing. Delivery estimates are not guarantees and may be affected by carrier delays, weather, customs, or high-volume periods.

Tracking

When tracking is available, it will be sent to the email address used at checkout. Tracking can take up to 48 hours to update after shipment.

Address accuracy

Please review your shipping address before placing your order. If you notice an error, contact support@jagere.com immediately. We cannot guarantee changes after an order begins processing. Additional shipping costs caused by an incorrect or incomplete address may be the customer's responsibility.

Delivered but not received

If tracking shows delivered but you cannot locate the package, check with household members, neighbours, and the carrier. Contact us promptly so we can help review the shipment. Jagere is not responsible for theft or loss after confirmed delivery, except where required by law.

Damaged, missing, or incorrect items

Contact support@jagere.com within 7 days of delivery with your order number and clear photos of the package and items. We will review the issue and provide the appropriate remedy.

Customs and import charges

Orders shipped across a border may be subject to duties, taxes, or carrier fees imposed by the destination. Unless shown and collected at checkout, these charges are the customer's responsibility.

Last updated: September 24, 2026.